Accessibility Assessment of Cloud SaaS Based E-Government for People with Disabilities in India

Abstract

Accessibility of government web sites is a very important issue for inclusion of disabled people to be able to fully utilize a variety of government services and information. In this paper, we have a tendency to examine the degree of inaccessibility for a spread of e-government sites in India. The majority of websites failed to meet either legal necessities or business guidelines in providing absolutely accessible government sites. This research is intended to provide an in-depth evaluation of the e-governance sites of India's central government based on the web content accessibility (WCA) guidelines provided by W3C(World Wide Web Consortium). Based on the WCA Guidelines, we have studied and calculated each individual e-governance site of the central government. The results indicate that the governmental websites in general have many drawbacks . In light of these research findings, this paper offers a number of levels to improve the “Cloud Based SaaS” design practices in India that may also apply to public organizations in general and disability community people can also access the services easily.