Strains on Human Relation caused by Data Management at the Planning Office: Stimuli for the Improvement of its Policies and Development of Information System

Abstract

Human Relations in an organization are of substantial value in any workplace. The way people relate to one another is one of the key factors that helps to easily comply with the required job need to be done. Planning office of BatStateU has its manual data management and the most pressing problem encountered is the late submission of reports coming from its client offices and observance of standard format on the processing as well as on the construction of data. Due to this, a follow up on each concerned office is personally done by the officer. All in one man, officer process all the required reports with the assistance of a part time secretary. Follow ups on concerned offices is professionally accepted, though expend an extra task to the officer. This study focus on evaluating the major concerns of the planning office, namely: prompt submission, accuracy and consistency of the report, observance of the standard format and ethical response of the client. Self-evaluation on the performance of the client offices was done to balance the concerns. Their recommendations were collated and triangulation was made concerning the different data source in time, space and person. Improvement of the protocol, and development of information system was suggested since Big Data is already involve in the process.