Open Access Open Access  Restricted Access Subscription or Fee Access

The Impact of Enterprise Resource Planning on the Logistics in the Kingdom of Bahrain

Dr. Ali Mohamed Abbas Kamali

Abstract


Enterprise Resource Planning  (ERP) is the advanced software solution to enable integrating of transactions oriented date and business processes throughout a firm. The logistics function is one of the key modules in ERP that manage and process data related to suppliers, products, orders and deliveries, and inventories. The aim of this research is to evaluate ERP in the organizations that are currently using the system in the Kingdom of Bahrain. The research attempts to bring something new in the field of logistics in Bahrain as lack of papers and manuscripts discussed this issue in the past years. This research aims to evaluate the actual implementation of ERP in the logistics function. The paper combines both quantitative and qualitative research approaches. The quantitative research includes a questionnaire that is distributed to some ERP SAP users in two large companies that currently use the system in the Kingdom of Bahrain, by developing  a new different technology acceptance model to analyze the results based on the regression analysis method. On the other hand, the qualitative research included the interviews with two logistics managers in the two selected companies.  


Keywords


Enterprise Resource Planning, The Logistics Processes, The SAP System, Innovation Methods; Technology Acceptance Models.

Full Text:

PDF

References


Abd Elmonem, Mohamed A., Eman S. Nasr, and Mervat H. Geith (2017). “Benefits and Challenges of Cloud ERP Systems – A Systematic Literature Review.” Future Computing and Informatics Journal 1, no. 1–2 (December 2016): 1–9. doi:10.1016/j.fcij.2017.03.003.

Ajzen, I., & Fishbein, M., (1980). Understanding attitudes and predicting social behavior. Englewood-Clis, NJ: Prentice Hall

Barker, T. and M. Frolick (2003). ERP implementation failure: a case study, Information Systems Management, 20 (4), pp. 43-49.

Bendoly, E. and Schoenherr, T., (2005). ERP system and implementation-process benefits Implications for B2B e-procurement. International Journal of Operations and Production Management 25 (4), pp. pp. 304-319.

Christopher M. (2016). Logistics & Supply Chain Management. Pearson UK.

CIPS (2016). Logistics. Accessed 10.7.2018. Retrieved from: https://www.cips.org/Documents/Membership/Branch%20Event%20uploads/Logistics-Challenges-Solutions.pdf.

Davis, F. D., (1989). “Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology,” MIS Quarterly (13:3), pp. 319‐339.

Dezdar, S., & Ainin, S., (2011). The influence of organizational factors on successful ERP implementation. Management Decision, 49 (6), pp. 911-926. Accessed 20.7.2018. Retrieved from: https://doi.org/10.1108/00251741111143603.

Elragal, A., & Haddara, M. (2012). The Future of ERP Systems: look backward before moving forward. Procedia Technology, 5(0), pp. 21-30. Accessed 12.7.2018. Retrieved from: doi: 10.1016/j.protcy.2012.09.003.

Exforsys Inc, (2009). The Advantages and Disadvantages of ERP. Accessed 31.7.2018. Retrieved from: http://www.exforsys.com/tutorials/erp/the-advantages-and-disadvantages-of-erp.html.

Klaus, H., Rosemann, M. and Gable, G., (2000). What Is ERP? , 141–157. Information Systems Frontiers.

Lahiri, N. and Narayanan, S., (2013). ‘Vertical integration, innovation, and alliance portfolio size: Implication for firm performance’, Strategic Management Journal, 1064(January 2011), pp. 1042–1064. Accessed 1.7.2018. Retrieved from: doi: 10.1002/smj.

Legris, P., Ingham, J., & Collerette, P., (2003). Why do people use information technology? A critical review of the technology acceptance model. Information and Management, 40 (3), pp. 191-204. Accessed 31.7.2018. Retrieved from: http://dx.doi.org/10.1016/S0378-7206(01)00143-4.

Linda G. Kinyua (2016). The Influence of Vendor Support on Enterprise Resource Planning Success in Manufacturing Companies in Nairobi County. Strathmore University, Kenya . PhD Thesis.

Masrom, M. (2007). “Technology Acceptance Model and E-learning”. Accessed 10.7.2018. Retrieved from: http://eprints.utm.my/5482/1/MaslinMasrom2006_techn.pdf.

Moon, Y. B., (2007). Enterprise Resource Planning (ERP): a review of the literature. International Journal of Management and Enterprise Development, 4 (3), pp. 235-264.

O’Leary, D. E., (2000). Enterprise Resource Planning Systems: Systems, Life Cycle, Electronic Commerce, and Risk. UK: Cambridge University Press.

Oxford Dictionary (2018). Business Dictionary. Accessed 1.8.2018. Retrieved from: https://en.oxforddictionaries.com/definition/erp

Panorama Consulting Solutions (2017). Clash of the Titans 2017. An Independent Comparison of SAP, Oracle, Microsoft Dynamics and Infor. Accessed 1.7.2018. Retrieved from: http://panoramaconsulting.com/resource-center/erpindustry-reports/clash-titans-2017-sap-vsoracle-vs-microsoft-dynamics-vs-infor/.

Prajogo Daniel, Jan Olhager.(2012). Supply chain integration and performance: The effects of long term relationships, information technology and sharing, and logistics integration, International Journal of Production Economic 135, pp. 514–522.

Ram, J, Corkindale, D, Wu, M-L, (2013). ‘Enterprise Resource Planning, Adoption: Structural Equation Modelling, analysis of Antecedents’, Journal of Computer Information Systems, vol. 54, pp.53-65.

S. L. Koh, A. Gunasekaran, and T. Goodman, (2011). "Drivers, barriers and critical success factors for ERPII implementation in supply chains: A critical analysis," The Journal of Strategic Information Systems, vol. 20, pp. 385-402.

SAP (2018). SAP Guidelines. Accessed 8.7.2018. Retrieved from: https://www.thali.ch/files/Shop/Documents/018552_Reading.pdf.

Saunders, M., Lewis, P. and Thornhill, A., (2009). Research methods for business students, 5th edition, Pearson Education, Harlow.

Speier, C., Whipple, J.M., Closs, D.J. and Voss, M.D., (2011). “Global supply chain design considerations: Mitigating product safety and security risks.” Journal of Operations Management, 29(7-8): pp. 721-736.

Stukalina, Y., (2014). Professional English for students of logistics. PDF document. Accessed 7.7.2018. Retrieved from: http://www.vkok.ee/logontrain/wp-content/up loads/2014/09/Professional_English_for_Students_of_Logistics_disclaimer.pdf.

Suginouchi, S., Kaihara, T., Fujii, N., Yoshida, S. and Koga, Y., (2016). ‘Towards an Optimal Order Planning in Global Supply Chain’, Procedia CIRP. Elsevier B.V., 41(February), pp. 526– 531. Accessed 15.7.2018. Retrieved from: doi: 10.1016/j.procir.2015.12.025.

Sumner, M., (2005). Enterprise Resource Planning. New Jersey: Pearson.

Turban, E., & Volonino, L., (2010). “Information Technology for Management”, Wiley India (P) Ltd., New Delhi, p. 235

Venkatesh, V., Davis, F., (2000). A theoretical extension of the technology acceptance model: four longitudinal field studies. Management Science, 46 (2), pp. 186-204.

Venkatesh, V., Morris, M. G., Gordon, B. D., & Davis, F. D., (2003). User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly, 27 (3), pp. 425-478.

Wagner, S., Bode, C., (2008). An empirical examination of supply chain performance along several dimensions of risk. JOURNAL OF BUSINESS LOGISTICS, 29 (1), pp. 307-25.

Yang, G.; Dekker, R.; Gabor, A. F.; Axsäter, S., (2013). Service parts inventory control with lateral transshipment and pipeline stock flexibility. International Journal of Production Economics, 142, pp. 278-289.

Tehrani, M. S., (2015). Towards A Consistency Of Information Systems Curriculum, Issues in Information Systems, 16 (2).




DOI: http://dx.doi.org/10.36039/AA092018001.

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.